Cookie Policy

Last updated: March 2026

Introduction

This Cookie Policy explains what cookies are, how NxGN (Pty) Ltd (“the Company”, “we”, “us”, or “our”) uses them on our website at https://www.nxgnsolutions.com, the types of cookies we use, and how to manage your cookie settings.

This policy should be read together with our Privacy Policy, which explains how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act No. 4 of 2013 (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).

What are cookies?

Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.

How do we use cookies?

Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.

The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.

Legal Basis for Using Cookies

Under POPIA Section 11, we require your consent before placing non-essential cookies on your device. Strictly necessary cookies do not require consent as they are essential for the website to function.

Under the Electronic Communications and Transactions Act No. 25 of 2002 (ECT Act), Section 45, we ensure that any tracking used for marketing purposes is subject to your explicit opt-in consent.

For visitors from the European Union, our use of cookies also complies with the ePrivacy Directive and GDPR requirements for informed, freely given, specific, and unambiguous consent.

Types of cookies we use

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data. These cookies are placed without consent as they are strictly necessary for the Service to function.

Cookie Duration Description
rc::a Never expires Set by the Google reCAPTCHA service to identify bots and protect the website against malicious spam attacks.
rc::c Session Set by the Google reCAPTCHA service to identify bots and protect the website against malicious spam attacks.
wp_consent_preferences 1 month Set by WP Consent API to save users’ consent choices for different types of cookies on the website. This ensures a tailored browsing experience by applying users’ preferences consistently across visits.
wp_consent_statistics 1 month Set by WP Consent API to collect anonymous data on website usage and help to analyse and enhance the site’s performance.
wp_consent_statistics-anonymous 1 month Set by WP Consent API to understand how the website is used, which enables enhanced user content and services and respects privacy.
wp_consent_functional 1 month Set by WP Consent API to remember user preferences for essential website functionalities, ensuring a seamless and personalised experience.
wp_consent_marketing 1 month Set by WP Consent API to record user consent choices for marketing cookies. This ensures that users only receive advertisements tailored to their interests.
cookieyes-consent 1 year Set by CookieYes to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, and similar usage data. These cookies are only placed after you have given your consent.

Please note that data collected by Google Analytics may be transferred to and processed in the United States. Google’s privacy policy and data processing terms apply to this transfer.

Cookie Duration Description
_ga 1 year 1 month 4 days Set by Google Analytics to calculate visitor, session, and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
ga* 1 year 1 month 4 days Set by Google Analytics to store and count page views.

Manage cookie preferences

Consent Preferences

You can modify your cookie settings anytime by clicking the “Consent Preferences” button on our website. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately. Our consent mechanism allows you to accept or reject cookies on a per-category basis (for example, you may choose to accept analytics cookies while rejecting marketing cookies). Rejecting cookies is as straightforward as accepting them. Under POPIA Section 11(2)(b), you have the right to withdraw your consent at any time, and we will stop processing cookies for which consent has been withdrawn.

Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers:

If you are using a different web browser, please refer to its official support documentation.

Contact Us

If you have any questions about this Cookie Policy or how we use cookies, you can contact us:

  • Email: [email protected]
  • Address: Charlton House, Hampton Office Park, 20 Georgian Crescent East, Bryanston East, 2191, Johannesburg, South Africa